XCom Global is not an Internet Service Provider. We negotiate discounted rates with carriers worldwide and pass those savings onto you. While XCom Global provides unlimited data plans (you pay a flat rate regardless of usage), our renters are subject to each carrier’s Fair Usage Policy (FUP).
Fair Usage Policies are implemented by Internet Service Providers (ISPs) in order to apply a bandwidth cap to a user when a channel shared by many users becomes overloaded or may already be overloaded. These caps vary by carrier and the terms and implementation of the policies are under the ISP’s control.
Unfortunately, XCom Global cannot override any application of a FUP. If you are found in violation of an ISP’s FUP, they will throttle your usage by limiting your data allowance or shutting down your access. This excessive data usage will not result in any additional costs for your rental, but can limit your actual data usage.