Blog | Portable Wifi Device | Wifi Hotspot Rental | Mifi
International Wireless Internet Access
Welcome! Already a member? Sign In | Registration | Corporate Login
1.877.520.8242 24/7 Customer Support
order online

World Wi-Fi service provider continues to upgrade service plans and equipment to connect travelers at the highest speeds available.

Las Vegas, NV, April 28, 2015 –(PR.com)– XCom Global, Inc., a leading provider of low cost wireless Internet access rental services for international travelers, announced today at Interop Las Vegas (XCom Global Booth #2450), that it has expanded LTE coverage in Asia-Pacific. In addition to Japan and South Korea, super-fast LTE connectivity is now available in Thailand, Taiwan, China and Australia.

XCom Global’s fleet of mobile hotspots, which provide secure, reliable Internet connectivity for up to 10 Wi-Fi enabled devices, have all been pre-tested to ensure that they are compatible with the specific network requirements of the local carrier. Having the right equipment is especially critical to achieving LTE speeds and new devices have been placed in inventory to support these additional Asia-Pacific connections.

“LTE has been slow to fully rollout across the globe, but we are implementing coverage as quickly as the markets allow,” said Joe Fennell, Chief Operating Officer (COO), XCom Global, Inc. “We are committed to providing the fastest connectivity possible. Our LTE service provides travelers with connection speeds of up to 75Mbps. As a comparison, fast home Internet connections are around 24Mbps with an average connection speed of only 5.8Mbps.”

XCom Global’s high-speed Internet access rental service provides international travelers unlimited data usage and the freedom to wirelessly roam abroad in over 175 countries around the world. Travelers arrange for their coverage before they set out on their trip so they can have an affordable data connection upon arrival. No technical expertise or unauthorized unlocking is required to receive a private and secure Wi-Fi connection using the company’s World Wi-Fi hotspots, including support for WPA2 and VPN pass-through. Customer service is available 24 hours a day.

About XCom Global, Inc.
Headquartered in San Diego, Calif., XCom Global, Inc. is a leader in providing secure, low-cost, high-speed wireless Internet access to business and leisure travelers. The company offers World Wi-Fi hotspot rentals with broad global coverage at rates substantially below standard international roaming charges. XCom Global is a U.S. subsidiary of an established Japanese company that has been in the forefront of providing travelers with innovative wireless communications services since 1995. For more information, please visit www.xcomglobal.com, call 877-520-8242 or contact us at info@xcomglobal.com. In addition, get updates and travel tips by connecting with us on Facebook and Twitter.

To say that we are a little bit envious of Ben Southall is probably an understatement. He is really living the “Best Life” as he and his wife, Sophee, drive his Land Rover, Colonel Mustard, on an overland journey from Singapore to London.

So far, they have explored Singapore, Malaysia, Thailand, Cambodia and are now in Myanmar. Colonel Mustard has safely transported them over 8200 kilometers to date. And XCom Global has been keeping them connected all along the way with our World Wi-Fi hotpot.

Check out their blog posts – their exit interviews highlight what they loved most about each country they visit and a sense of what the people and environment are like.

You can follow Ben and Sophee on their “Best Life in the World” adventure via their blogs and social media including:

http://www.bestlifeintheworld.com/

http://bensouthall.com

http://sopheesmiles.com

https://www.facebook.com/Bestlifeintheworld

And look for the hashtag #bestlifeintheworld across Twitter and Instagram

 

XCom Global, a proud supporter of Solar Impulse, is pleased to announce that the team has successfully flown more than 6,000 kilometers to reach China from their starting point of Abudhabi. This unique plane, powered solely by the sun, is continuing on its quest to make world history by completing the First Round-The-World Solar Flight.

Solar Impulse touched down in Chongqing (China) on March 30 after being flown by pilot, Bertrand Piccard, for 20 hours and 29 minutes and covering the 1459 kilometers between Mandalay (Myanmar) and China. The landing was challenging and delayed due to strong winds and intense airport traffic.

Now the Solar Impulse team is looking for the right weather conditions to take to the skies again to head out on leg 6 bound for Nanjing.

In the meantime, XCom Global is keeping the ground crew connected with our World Wi-Fi hotspots. You can track Solar Impulse on their historical flight by viewing their logbook: http://www.solarimpulse.com/rtw

XCom Global is excited to announce our support for Everyone Matters, a global campaign advocating acceptance and encouraging everyone to take a moment to appreciate themselves. Everyone Matters was created to celebrate everyone’s individual contribution to society, promoting equal respect and treatment across the world! “That’s how it all started. It was my personal journey to be less judgmental, to learn to respect in some fundamental way, everyone’s exact right to their own personhood,” says President and Founder, HeathCliff Rothman. “The bottom line is:  we are all equal, and all equally entitled the freedom to be who we are.  As one of our school affirmations says, ‘That person has as much right to be who they are, as I do to be who I am.”

On April 2nd, government officials, celebrities, schools, organizations, businesses and individuals will honor each other and themselves by taking a #IAM selfie and uploading it to their social media accounts! Mayors will visit local schools and organizations, advocating everyone’s right to equal respect, without judgment or censure. Global leaders including Hugh Jackman, Ellen Degeneres, and Sir Paul McCartney have contributed their #IAM selfies to promote awareness of self worth and dignity. Schools across the country and internationally will take part in Everyone Matters Day through different activities and events, celebrating individuality. Everyone Matters Day has grown substantially, with over 200,000 followers (www.facebook.com/everyonematters) and viral videos of nearly 1 million views on Youtube (www.YouTube.com/everyonematters).

The campaign encourages acceptance of everyone worldwide, including one’s self. Regardless of race, age, gender, ethnicity, sexual orientation, everyone has the right to be who they are. So be your #Self and join the movement by submitting your #IAM selfie through social media!

In honor of  Everyone Matters Day and the #IAM selfie campaign, Xcom Global will be giving away one selfie stick a week for the entire month of April! As high tech travel gear is our passion, we are now also renting selfie sticks for only $1.00 a day to take on your next adventure and capture all of your important moments! We will be randomly selecting a lucky customer every Friday so stay tuned for your chance to win!

 

Please see below for instructions on how to submit your content for Everyone Matters and also visit their website at www.everyonemattersday.com for more details!

  1. Link to the graphic on how to make an #IAM selfie
  2. Upload your #IAM selfie to twitter using hashtag #IAM
  3. When you post content on your Facebook page, also post on our “Everyone Matters Day” Event page, for additional exposure:  https://www.facebook.com/events/422728367890892/

 

The Greatest Generations Foundation (TGGF) is a non-profit International organization dedicated to promoting recognition and respect for war veterans of past and current conflicts while enhancing historical education for today’s youth and tomorrow’s leaders. It takes a unique approach by helping veterans return to their battlefields and enabling closure of their war experiences while at the same time documenting these visits to educate youth about key war events and their relevance.

“Just in the first half of 2015, we’ve taken veterans to Australia and Japan and have upcoming trips planned to Italy, Turkey, England, France, Germany and Russia,” said Timothy Davis, founder and president, The Greatest Generations Foundation. “Having a reliable Internet connection while we travel is essential for communication, coordination and working on our documentation in the field. We are so grateful that XCom Global has generously agreed to provide Internet connectivity for us as we take our nation’s heroes on these important journeys.”

“The mission of TGGF is an important one,” said Joe Fennell, Chief Operating Officer (COO), XCom Global, Inc. “We are pleased to be able to do our part to support their noble efforts and to honor our nation’s veterans. Everyone needs 24/7 connectivity when they travel abroad no matter what mission they are on. Our mobile hotspot rental service is the best way to ensure a reliable, secure connection no matter your destination.”

Read more about TGGF here and consider taking action to support this worthy cause: http://www.tggf.org/TakeAction/

Solar Impulse, the only airplane of perpetual endurance that is powered solely by the sun, is in the process of making history as they make the First Round-The-World Solar Flight. And XCom Global is so excited to serve on the Solar Impulse team as the Mobile Data Specialist.

Bertrand Piccard and André Borschberg, Solar Impulse founders and pilots, will attempt to fly around the world with no fuel. “While planning out logistics for this expedition, it was essential to have Internet connectivity as we made our way across the globe,” said André Borschberg, Co-founder and CEO of  Solar Impulse. Bertrand Piccard, Initiator and Chairman added: “The XCom Global mobile hotspot will provide affordable, reliable and convenient data access no matter where we land in the world. We are pleased XCom Global has partnered with us as we use this historical flight to demonstrate how pioneering spirit, innovation and clean technologies can change the world.”

“We admire and are happy to support this innovative team as they make flight history,” said Joe Fennell, Chief Operating Officer (COO), XCom Global, Inc. “An undertaking of this kind takes an incredible amount of planning, organization, coordination, and communication – and Internet access is critical in the process. This team needs 24/7 connectivity the minute they touch down – and that’s where we come in. No one does it better than us.”

On March 10, the Solar Impulse team landed in Ahmedabad (VAAH). They are now preparing for their third flight from VAAH to the Republic of India, to Varanasi (VIBN). You can follow them on their #RTW Route by checking their logbook: http://www.solarimpulse.com/rtw

bestlifeintheworld

Ben Southall is getting ready to take on yet another adventure. Perhaps best known as the winner of the “Best Job in the World” contest where he was awarded the job of an Island Caretaker, Ben is “a guy who has an intense passion for global travel, adventure and grueling outdoor challenges” – his words.

He and his wife, Sophee, have packed up his Land Rover, Colonel Mustard, for a ten-month overland journey from Singapore to London. They chose this route as a tribute to the First Overland Land Rover expedition from London to Singapore (except in reverse). Two teams from Oxford and Cambridge universities undertook this historic journey in 1955 and now Ben and Sophee will do the same and record and report on what they find. How will these two active bloggers stay connected to the Internet you ask? Well, of course, using an XCom Global mobile hotspot!

“Ben was researching his options and recognized what a perfect fit we were,” said Joe Fennell, Chief Operating Officer (COO), XCom Global, Inc. “We have coverage in all of the countries he plans to visit – and more – and he won’t have to pay for his carrier’s expensive international plan or hotel Wi-Fi or seek out public Wi-Fi that is often a haven for cyber criminals. With an XCom Global mobile hotspot, he’ll have 24/7 secure, high-speed Internet access. We’re excited to be on this journey with him.”

You can follow Ben and Sophee on their “Best Life in the World” adventure via their blogs and social media including:

http://www.bestlifeintheworld.com/

http://bensouthall.com

http://sopheesmiles.com

https://www.facebook.com/Bestlifeintheworld

And look for the hashtag #bestlifeintheworld across Twitter and Instagram

 

 

INTEROP New York 2014

XCom Global’s Chief Operating Officer, Joe Fennell, was interviewed by Rich Tehrani, CEO of TMCNet at INTEROP New York 2014. They discussed the expansion of XCom Global’s 4G LTE service which is now available in the United States, the United Kingdom, Japan and Korea.

XCom Global’s 4G LTE service provides travelers with connection speeds of up to 75Mbps. As a comparison, fast home Internet connections are around 24Mbps with an average connection speed of only 5.8Mbps.
XCom Global chose INTEROP as the forum to announce the expanded availability of its LTE service. Joe explained, “Our plan has always been to offer the best connectivity available in any area we cover; however, slow implementation of LTE by global carriers along with hardware compatibility issues have made it difficult. The good news is LTE is finally up and running and we’ve worked out all the details for the traveler. Our fleet of mobile hotspots, which provide secure, reliable Internet connectivity for up to 10 Wi-Fi enabled devices, have all been pre-tested to ensure that they are compatible with the specific network requirements of the local carrier. I believe we are the only company who is successfully offering LTE connectivity across multiple continents.”
Watch the video here: Click The INTEROP New York 2014

So, we can agree with Marriott on one thing…public WiFi does present a cyber threat to anyone who uses it. When it was uncovered that Marriott had used signal blocking technology to prevent guests at their Gaylord Opryland Hotel and Convention Center from using their personal WiFi hotspots, Marriott defended its actions: “Marriott has a strong interest in ensuring that when our guests use our Wi-Fi service, they will be protected from rogue wireless hotspots that can cause degraded service, insidious cyber-attacks and identity theft,” the company said in a statement. “Like many other institutions and companies in a wide variety of industries, including hospitals and universities, the Gaylord Opryland protected its Wi-Fi network by using FCC-authorized equipment provided by well-known, reputable manufacturers.”

Well, the FCC didn’t buy it and slammed them with a $600,000 fine. It seems the FCC thought Marriott was driven by the $250 to $1,000 per device fee it was charging customers and exhibitors to access the Marriott Wi-Fi network rather than the security of these now empty-pocketed guests.

And cost is not the only problem with forcing their guests to buy their WiFi. A recent study by Hotel Wi-Fi Test, a leading company for collecting, analyzing and distributing data about WiFi quality in hotels around the world, found that the quality of the connection of hotel WiFi is inconsistent regardless of what you pay. Hotel Wi-Fi can also be notoriously slow, especially during peak times when a lot of people are trying to access the same network at the same time.

A mobile hotpot, like those rented out by XCom Global, provide a dedicated Internet connection which usually gives you a faster connection speed as well as built-in security (WPA2, VPN). Plus you can connect up to 10 WiFi enabled devices on a single mobile hotspot rental.

While XCom Global has become a preferred solution for international travelers who want a low, fixed rate connectivity solution for when they head overseas, the company has been quickly recognized as a cost-effective option to hotel and convention center WiFi. XCom Global now has trade show/event packages available for event hosts who would like to supply attendees Internet connectivity at a fraction of the cost of what most venues charge. And trade show exhibitors can bring an XCom Global WiFi package with them to provide a private and secure connection to all of their booth’s WiFi enabled devices – PCs, tablets, printers, POS systems, smartphones, etc. These packages have been developed specifically for use at high-density events, minimizing the problem of slow connection speed that many event attendees experience when a venue’s WiFi is overloaded.

We certainly share Marriott’s concern about the dangers of WiFi. But forcing guest to buy their outrageously expensive WiFi just feels a bit self serving.

The travel industry gets it – we need access to the Internet wherever we go, wherever we stay. People who work with travelers have also heard the stories of how some have come home to outrageous international roaming charges on their wireless carrier bills. So, many have tried to help. Most airports offer free WiFi (be mindful of the lack of security on any public WiFi), a majority of hotels offer WiFi – some free and some paid, and many airlines offer onboard Internet (for a fee).

But one airline that really got it was Cathay Pacific.

Recently XCom Global teamed up with the airline to offer free data roaming when traveling abroad.  Business and first class flyers who booked specific itineraries received a coupon code for five days of free unlimited Internet access via XCom Global. We’ve already set up several happy Cathay Pacific passengers with rental units and we look forward to serving many more. While the qualifying flights needed to be booked by July 20 and departed by August 31 – the XCom Global coupon did not have to be used for that specific flight. In fact, the coupons are good until June 2015.

We are continuing to work with other travel industry service providers to spread the word about how easy it is to line up affordable, secure Internet access through XCom Global when traveling abroad. No need to worry about cyber criminals who prey on users of public WiFi, or paying for hotel WiFi that is often slow and keeps you tethered to the hotel for your online access, or counting megabytes and limiting your data usage for fear of the bill you will rack up with your wireless carrier.

Our goal is to help you stay connected – without the hassle or worries. Teaming up with travel industry service providers who share our desire to improve your travel experience has been a priority! Keep an eye open – more deals are in the works!